Automotive News
Car Dealers Caught in
Undercover Sting
May 14, 2000: KCBS-TV announced the
results of its three-month undercover investigation involving 14 new-car
dealerships across Southern California. Salespeople and managers at some
of the biggest dealers in America were caught red-handed by hidden cameras
-- lying, cheating and overcharging customers on new-car leases and
purchases. One of the dealers caught in the sting, a Chevrolet dealership
owned by AutoNation, was raided by state authorities two days before KCBS
aired the results of this investigation. The raid was conducted by 15 DMV
agents who were armed with a search warrant for contracts and records of
the dealership's new-car transactions. For details of this investigation,
see the "Car Dealers" stories in the KCBS-TV Web site.
(5/00)
More Chain Stores Caught
in KCBS Sting
Exactly one year after their
ground-breaking auto repair investigation, KCBS-TV conducted more
undercover runs at repair shops in the greater Los Angeles area. According
to the KCBS I-Team, shops from Pep Boys, Goodyear, Tuneupmasters and
Purrfect Auto recommended and/or sold repairs that were not necessary. For
details of this investigation, see the "Dirty Mechanics" stories in the KCBS-TV Web
site. (5/99)
Chain Stores Caught
(Again) in Huge Undercover Investigation
KCBS-TV in Los Angeles conducted the largest
undercover auto repair sting that's been done in the U.S. in over a
decade. Mark Eskeldson helped KCBS design their hidden-camera
investigation, and dozens of big-name chain stores were caught
recommending and/or selling unnecessary repairs. See the Auto Repair Secrets page for more
information. (5/98)
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